Q1. Are you trade company or factory?
We are factory, not trade company.
Q2. What certification do you have?
We have CE, BV and SGS certification.
Q3. When the machine have problems,how you can solve it?
Firslty,we have 1 year warranty,we can provide comsumable spare parts for free
Secondly,all machine will be insatalled and test well in factory,we will test machine for one week,and make sure when you receive machine,can start prodcution at once
Thirdly,if when you receive machine,the machine can not run well,then you can send video and photo to us,we are 24 hours avaliable for you,and will teach you step by step,help you slove problem,
Forthly,if the machine problem,you can not slove it by yourself,then we can dispatch the engineer to your factory
Q4.What is the meterial is avalisable for this machine?
The material is pe coated paper,normally all buy the printed and cutted paper cup fan from paper factory,i can introduce you some good price paper factory.
Q5.Where is your factory and how to get there?
Our factory location is 7# yongding road, songjiadai industrial park, feiyun town, ruian city, zhejiang province. china
you can by plane from your country to wenzhou city airport, then we will pick you up by car.